Shipping Policy

Shipping Policy

CODE SAVANTS BUSINESS SOLUTIONS PRIVATE LIMITED

At CODE SAVANTS BUSINESS SOLUTIONS PRIVATE LIMITED, we aim to deliver your clothing products quickly, safely, and efficiently. Please read our shipping policy carefully to understand how we handle deliveries.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not shipped on Sundays or public holidays.
  • During peak seasons or sales, processing time may be slightly longer.

2. Shipping Time & Delivery

Estimated delivery time depends on your location:

  • Within Tamil Nadu: 2–4 business days
  • Other States in India: 4–7 business days
  • Remote Areas: 7–10 business days

Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on delivery location.
  • We may offer Free Shipping on selected products or minimum order value (if applicable).
  • Any applicable shipping fee will be clearly displayed before payment.

4. Order Tracking

Once your order is shipped:

  • You will receive a tracking number via email/SMS.
  • You can track your order using the courier partner’s website.

5. Delivery Attempts

  • Our courier partners will attempt delivery up to 2–3 times.
  • If the delivery fails due to incorrect address or unavailability, the order may be returned to us.
  • Re-shipping charges may apply in such cases.

6. Delayed or Lost Shipments

While we strive for timely delivery:

  • CODE SAVANTS BUSINESS SOLUTIONS PRIVATE LIMITED is not responsible for delays caused by courier services, natural disasters, or external factors.
  • If your order appears lost, please contact us within 7 days of the expected delivery date.

7. Damaged or Incorrect Items

If you receive:

  • A damaged product
  • A wrong item

Please contact us within 48 hours of delivery with photos as proof. We will assist you with replacement or resolution.

8. Shipping Address Responsibility

Customers are responsible for providing accurate shipping details. We are not liable for delays or failed deliveries due to incorrect address information.

9. Contact Us

For shipping-related queries, please contact us:

📍 Address:
2nd floor, JW170, Rajiv gandhi salai Core-1, Pacifica tech park, Thazambur Sub Post Office, Thalambur, Chennai, Chengalpattu, Tamil Nadu, 600130

📧 Email: codesawantsbspl@gmail.com
📞 Phone: +91 9042973442